This includes any personal information that you give us – for example when you fill out a form or contact us.
Company: The Marketing Hub Ltd
Email address: [email protected]
Postal address: The Marketing Hub Ltd, 9 Mill Lane, Darton, Barnsley, South Yorkshire S75 5HE
*Data controller: Rebecca McQuillan
*Our data controller decides how and why personal data is processed ensuring it meets applicable European Union data protection laws.
We take your privacy very seriously and try to adhere to the highest standards when collecting and processing your data.
In the unlikely event you are not happy with our privacy practices, you may lodge a complaint with the Information Commissioner’s Office. You can contact the Information Commissioner’s Office helpline on 0303 123 1133 or by email to [email protected]
What data we collect about you
We get personal information about you when:
The types of personal information we might store includes your name, the organisation you work for, telephone number and your email address. It might also include your bank account details if you purchase a service from us.
This may include your internet protocol (IP) addresses, browser type and version, browser plug-in types and versions, time zone setting and location, operating system and platform and other technology on the devices you use to access this site.
For more information on which cookies we use and how we use them, see our Cookies policy.
We may also receive anonymised information about your use of the website – this information will not identify you personally. An example of this is where we review your Usage Data to work out the percentage of website users using a specific feature of our site. If we link the Aggregated Data with your personal data so that you can be identified from it, only then it is treated as personal data.
We also use third party applications to make our website function better or to improve your user journey and experience on our website. This includes Visitor Analytics & Google Analytics.
We also may receive data about you from other third parties that we work with including for example payment & delivery services and advertising networks such as Facebook.
This may include your preferences in receiving marketing communications from us and your communication preferences. You will find this on our website forms or carefully targeted direct marking.
Your personal data belongs to you. We are only allowed to collect and use it if we have a lawful basis for doing so which you can read about in the next section.
We will only use your personal data when legally permitted. We may process your personal data for more than one lawful ground, depending on the specific purpose for which we are using your data.
If this sounds like total gobbledegook and you need more details about the specific legal ground we are relying on to process your personal data, email us at: [email protected]
The most common uses of your personal data are:
Generally, we do not rely on consent as a legal ground for processing your personal data, other than in relation to sending marketing communications to you via email or text message.
When you receive any of our electronic newsletters or emails, you will have the ability to unsubscribe from our mailing list.
You can ask us to stop sending you marketing messages at any time. If you would like to do this, please email or call us using the contact details at the top of this page.
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.
If we need to use your personal data for a purpose unrelated to the purpose for which we collected the data, we will notify you and we will explain the legal ground of processing.
Please contact us if you have any queries about this.
We may process your personal data without your knowledge or consent where this is required or permitted by law. See Disclosures section below for more details.
We may have to share your personal data with the parties set out below:
We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.
Countries outside of the European Economic Area (EEA) do not always offer the same levels of protection to your personal data, so European law has prohibited transfers of personal data outside of the EEA unless the transfer meets certain criteria.
From time to time, we may need to transfer your personal data to countries that are located outside the European Economic Area (“EEA”) for the purposes of processing by parties that work for The Marketing Hub Ltd or one of its suppliers. We only use a small number of third parties service providers based outside the European Economic Area (EEA) but their processing of your personal data will involve a transfer of data outside the EEA.
We may transfer your data to the USA to organisations such as ConvertKit for marketing emails; Microsoft Corporation and Airtable for customer relationship management services; Twitter, Instagram, Google, LinkedIn and SurveyMonkey for communication and marketing services in accordance with your preferences.
Whenever we transfer your personal data out of the EEA, we do our best to ensure a similar degree of security of data by ensuring at least one of the following safeguards is implemented:
Please contact us if you want any further information on transfers of your personal data out of the EEA.
We will make sure that any personal information that you give to us is kept secure, accurate and up to date, and only keep it for as long as it is needed any only for the purposes for which you have agreed we can use it.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.
In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know such data. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Unfortunately, the transmission of information via the internet is not always completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
You have the right to ask for a copy of the information that we have about you and you can ask us to correct any incorrect data we have about you too. You can also:
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a small fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
If you wish to exercise any of the rights set out above, please email us at: [email protected]
You can read more about your legal rights at:
This website may include links to third-party websites, plug-ins and applications.
Clicking on those links or enabling those connections may allow third parties to collect or share data about you.
We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
For more information about the cookies we use, please see our Cookies Policy.
Updated January 2019